Product and Service
Product Composition
Software, Instrument(optional:spectrometer and Surface resistance measurement module), server on demand,desktop,laptop and so on.
Pre-sales consulting and demo
User needs research, product features, price estimates, delivery estimates.
Make solution
Make solution accoring to user's request: hardware,software,customized function, training, delivery, price, time and so on.
Implement Solution
Hardware and software procurement, custom features development and testing, the overall training, on-line commissioning, acceptance and others.
Training
We provide at east one time training for all clients to make sure they can use our products well. The training plan will be prepared according to the basic knowledge of participants,request,product features,technical difficulty and so on. The minimum training time is 5 working days.
On-demand training needs hardware upgrade, product replacement, new employee onboard. We will coordinate according to the actual situation.
Technical Support
Instruction for usage, trouble shooting, questions via telphone,email, remote control, instant conversation and so on.
Technical Consultation
Upgrade coating production line,Renovation project,repair,product development,material search ect.
After-sales Service
Warranty of Hardware, debug for software, upgrade function of software etc.